Listen to what the other side is saying
It is common in litigation for both sides to stop listening to each other.
This is only natural. Litigation is civilised argument. And we all, when arguing, want to get our points in rather than listen to the other person.
Like many natural instincts, however, this is best suppressed during litigation.
The reason for this is simple. You are more likely to win if you thoroughly understand what the other side is saying. Only by getting a clear idea of what their case is can you identify the weaknesses to attack – and the dangerous points you need to deal with.
Make an effort, therefore, to really listen to what they are saying and try to understand it.